Privacy policy

You can connect Instagram, Threads, Facebook Pages and YouTube accounts. Each connection goes through that platform's own sign-in (OAuth): you approve the permissions on the platform, and Sushi never sees your platform password.

• Access tokens. The tokens a platform gives Sushi so it can publish and read on your behalf. They are encrypted at rest (AES-256-GCM) before they are saved, and are never shown back in the app.
• Account details. The name, handle, profile picture and ID of each connected account, plus basic performance numbers the platform reports for your posts.
• Posts and media. Captions, schedules, and the images and videos you upload or generate. Media files are stored in Cloudflare R2.
• Comments and direct messages. Comments and DMs on your connected accounts, received through the platforms' webhooks, so they can appear in your inbox and drive the automations you turn on. Sushi only messages people within each platform's rules, including Instagram's 24-hour messaging window.
• Your Sushi account. Your email address and sign-in details, and the studio you belong to.

Sushi uses Anthropic's Claude to draft captions, ideas and replies. The text and context needed for a request (for example a draft, a comment you are replying to, or your brand notes) is sent to Anthropic for that purpose. A person in your studio approves anything before it is sent or published.

• We do not sell your data or the data of the people who message your accounts.
• We do not use platform data for advertising or share it with data brokers.

Sushi relies on service providers to run: Cloudflare (media storage), Anthropic (AI drafting), our hosting and database providers, and the platforms you connect. They process data only to provide those services.

Sushi keeps your data until you disconnect an account and remove it, or ask us to delete it. Removing an account with "Remove and delete data" deletes what Sushi received from it: conversations, leads, imported posts, stats and access tokens. Drafts you wrote yourself stay in your studio, unlinked from the platform.

You can delete your data from Sushi, from Facebook, Instagram or Threads, or by email. Step by step instructions are on the data deletion page.

Questions or requests about your data: kornepalli.vivek@jetsynthesys.com. Jetsynthesys is responsible for this service.

If we change this policy in a meaningful way, we will update the date at the top of this page.